Working together in TEC teams

In the previous section, we concluded that we needed to build new systems. Think of SOEs, such as the cockpits and dashboards in aerospace that limit the number of actions that users have to execute and avoid an information overload. Once properly designed, these newly designed systems form a basis to work together with other team members, and if all team members can utilize technology, then we have a TEC team. This will also have an effect on supporting systems.

The different types of storytellers in the team are trained in listening to the users and are able to tell the story to the enabling management and developers of technology. The storytellers must be able to use certain words and concepts in their narrative to be understood. They have learned to use the terms of the activity triangle, but those terms have to be detailed. Although people are not strict, digital transformation requires specific definitions, such as for processes. This is shown...