Step 10 – Setting up initial Google Cloud support

At some point, you are going to be working on a problem in Google Cloud and you are going to exhaust all your avenues of troubleshooting. It might still be an issue on your end, or it could be an actual bug in Google Cloud. When something like that happens, it’s time to call in the experts.

Now, the experts could be a third-party support provider or a consultancy, and there are a lot you can choose from. If you’re looking for that sort of help, a great place to start your search is https://cloud.google.com/find-a-partner/.

To get support from Google, you’ll need to set up Cloud Customer Care.

Google offers four main Cloud Customer Care levels: basic, standard, enhanced, and premium. For a quick overview and for pricing information, please refer to https://cloud.google.com/support:

• Basic Support is free and comes automatically with all accounts. It includes access to Google’s issue...