ServiceNow applications
The System Applications
| Applications
module lists all custom developed and downloaded applications in the Develop
and Downloads
tabs respectively. The following screenshot displays a list of applications downloaded from the ServiceNow Store:
Clicking on an application name will take us to the application detail where we can see detail relevant to the application such as the application version, name, install date, and vendor name along with application files.
Application picker
Before we dig deep in the applications, let us ensure that we have our application picker visible in the top banner frame. The application picker allows us to quickly identify and switch the application scope we are currently working on. If not, just as we discussed in Chapter 1, Introduction to ServiceNow, we can make it visible using the System Settings
dialog box, as shown in the following screenshot:
Marking the Show application picker in header
checkbox as true will show the application...