Understanding Einstein Platform Services
AI is at its most powerful when coupled with a specific need and outcome; the same thinking applies to the tools described in this chapter and Einstein Platform Services described in this section. Scanning business cards, inspecting products for quality, collecting positive customer stories, and identifying negative reviews are but a few ways in which we see AI being used today. You can access Einstein Platform Services through REST APIs, using either Apex or other languages of your choosing. Regardless of whether you are using these services for image detection or text sentiment analysis, the following high-level process is followed:
- Define labels that represent how you want to categorize information, such as dogs, cats, cars, vans, positive, and negative.
- Create datasets using the APIs to upload examples for each of the labels you define. You should aim to obtain around 200–500 examples per label for Einstein Language...
