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Salesforce Essentials for Administrators

You're reading from   Salesforce Essentials for Administrators Discover the administration fundamentals and challenges of Salesforce CRM

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Product type Paperback
Published in Oct 2014
Publisher
ISBN-13 9781784398071
Length 158 pages
Edition 1st Edition
Concepts
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Author (1):
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Mohit Shrivatsava Mohit Shrivatsava
Author Profile Icon Mohit Shrivatsava
Mohit Shrivatsava
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Toc

Table of Contents (9) Chapters Close

Preface 1. User Management and User Profiling FREE CHAPTER 2. Configuring Salesforce 3. Reports and Dashboards 4. Record-level Access, Security, and Audit Features 5. Session Management, Data Loader, and Data Loading Best Practices 6. Troubleshooting Common Problems 7. An Overview of Sales and Service Cloud Index

Problem statement 11


The profile settings are configured to restrict functionality, but still, the users are getting access to functionality. You have been asked to debug this behavior.

Debugging steps

The following steps will help debug this problem:

  1. Double-check the profile settings for the profile that has been restricted.

  2. Go to the user's page and see if the user has a permission set assigned. The permission set provides extra access and overrides profile restrictions.

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