Evolving your Salesforce DevOps capabilities

To unlock more value from your Salesforce investment and achieve success while having peace of mind in the continuous improvement phase of your Salesforce program, you need to understand and enhance your organization’s DevOps capabilities.

The process and capabilities you used in the development and roll-out phase of your initial Salesforce release were suitable for those phases – initial implementation and roll-out. Now, you need to set up your Salesforce program to be able to continuously take in feedback, build, release, and ensure the usage and adoption of new features – all while making sure your Salesforce organization is performant, reliable, and secure.

Let’s start by introducing DevOps.

Introducing DevOps

In 2004, Charles A. O’Reilly III and Michael L. Tushman published a paper titled The Ambidextrous Organization (you can read the paper here: https://hbr.org/2004/04/the-ambidextrous...