Explore Products

Best Sellers

New Releases

Books

Videos

Audiobooks

Learning Hub

Free Learning

You're reading from Salesforce CRM - The Definitive Admin Handbook Build, configure, and customize Salesforce CRM and mobile solutions

Product type Paperback

Published in Apr 2019

Publisher Packt

ISBN-13 9781789619782

Length 782 pages

Edition 5th Edition

Languages

Apex

Tools

Salesforce

Concepts

CRM

Authors (2):

Paul Goodey

Paul Goodey GP

View More author details

Table of Contents (19) Chapters

Preface

1. Section 1: Getting Started with Salesforce CRM FREE CHAPTER

2. Setting Up Salesforce CRM and the Company Profile

3. Managing Users and Controlling System Access

4. Configuring Objects and Apps

5. Section 2: Managing Data in Salesforce

6. Securing Access to Data and Data Validation

7. Managing Data in Salesforce CRM

8. Generating Data Analytics with Reports and Dashboards

9. Section 3: Business Processes, Cloud Development, and Lightning Experience

10. Implementing Business Processes in Salesforce CRM

11. Core Business Functionality in Salesforce CRM

12. Extending and Enhancing Salesforce CRM

13. Administrating the Mobile Features of Salesforce CRM

14. Lightning Experience

15. Einstein Analytics

16. Section 4: Salesforce CRM Certification

17. Studying for the Certified Administrator Exam

18. Other Books You May Enjoy

Leave a review - let other readers know what you think

Section 2: Managing Data in Salesforce

In this section, we will look at the mechanisms for controlling access to data and for improving data quality. We will outline the options for importing and exporting data, and we will describe the features that provide data analytics and the visual representation of data.

This section contains the following chapters:

Chapter 4, Securing Access to Data and Data Validation
Chapter 5, Managing Data in Salesforce CRM
Chapter 6, Generating Data Analytics with Reports and Dashboards

The rest of the chapter is locked

A free Packt account unlocks extra newsletters, articles, discounted offers, and much more. Start advancing your knowledge today.

Unlock this book and the full library FREE for 7 days

Get unlimited access to 7000+ expert-authored eBooks and videos courses covering every tech area you can think of

Start free trial

Renews at $19.99/month. Cancel anytime

Authors (2)

Goodey

Paul Goodey is the author of the book entitled Salesforce CRM Admin Cookbook, by Packt Publishing. He has over 25 years' experience developing web technology solutions for companies of all sizes across a variety of industries, and has been building solutions with Salesforce CRM since 2006. He has enjoyed a variety of roles while working with Salesforce CRM, having worked as a developer, business analyst, solutions architect, and system administrator to provide solutions for both in-house and consultancy-based end users. Based in the UK, near London, his professional qualifications include Salesforce Certified Administrator (ADM-201), and he is a keen and active member of Salesforce's administrator and developer online communities.

See other products by Goodey

Paul Goodey GP

See other products by Paul Goodey GP