Role of a Solution Architect
It takes a team to successfully design and implement a B2C solution that spans multiple products, provides a comprehensive view of customer data, allows seamless experiences for both customers and employees, and meets business stakeholder needs. No one person should be expected to know enough about these different components to design in-depth solutions on each, nor would one person ever have sufficient time to do so. The job of the B2C solution architect is to provide a unified vision across technology to bring this solution to life, working closely with a larger team.
In this chapter, we’re going to examine what it truly means to be a B2C solution architect. Somewhere between platform technical architects, the ultimate specialist, and enterprise architects, who focus on the interaction between systems rather than the details of a particular component, sits the B2C solution architect. In this role, you’re expected to understand the Salesforce...
