Configuring connectors in System Center 2012 Service Manager to support a compliance program

Compliance is related to all kinds of devices and people. To manage compliance in SCSM 2012, it is required to add CIs to the Configuration Management Database (CMDB) of Microsoft System Center 2012 Service Manager. Most of the required information already exists in other IT components such as Active Directory, System Center 2012 Configuration Manager, and/or System Center 2012 Operations Manager. Connectors in SCSM 2012 can be used to synchronize the information in the CMDB to decrease the work of manually adding these items. Also, the connectors keep changes on these objects in sync with SCSM 2012 (for instance, the phone number of a user or details of newly installed software on a computer).

Getting ready

The following are the prerequisites before you start adding connectors in SCSM 2012:

• A running instance of Active Directory

• A running instance of System Center 2012 Configuration Manager Server

• A...