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Microsoft Dynamics 365 AI for Business Insights

You're reading from   Microsoft Dynamics 365 AI for Business Insights Transform your business processes with the practical implementation of Dynamics 365 AI modules

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Product type Paperback
Published in Mar 2024
Publisher Packt
ISBN-13 9781801810944
Length 178 pages
Edition 1st Edition
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Author (1):
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Dmitry Shargorodsky Dmitry Shargorodsky
Author Profile Icon Dmitry Shargorodsky
Dmitry Shargorodsky
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Table of Contents (18) Chapters Close

Preface 1. Part 1: Foundations of Dynamics 365 AI
2. Chapter 1: Introduction and Architectural Overview of Dynamics 365 AI FREE CHAPTER 3. Chapter 2: Microsoft Dynamics 365 AI Architecture and Foundations 4. Part 2: Implementing Dynamics 365 AI Across Business Functions
5. Chapter 3: Implementing Dynamics 365 AI for Sales Insights 6. Chapter 4: Driving Customer Service Excellence with Dynamics 365 AI 7. Chapter 5: Marketing Optimization with Dynamics 365 AI 8. Chapter 6: Financial Analytics with Dynamics 365 AI 9. Part 3: Advanced Applications and Future Directions
10. Chapter 7: Leveraging Generative AI in Dynamics 365 11. Chapter 8: Harnessing MS Copilot for Enhanced Business Insights 12. Chapter 9: “Virtual Agent for Customer Service” in the Context of MS Copilot and Microsoft Dynamics 13. Chapter 10: Fraud Protection with Dynamics 365 AI 14. Part 4: Looking Ahead
15. Chapter 11: Future Trends and Developments in Dynamics 365 AI 16. Index 17. Other Books You May Enjoy

Introduction and Architectural Overview of Dynamics 365 AI

Welcome to the first chapter of this comprehensive guide on Microsoft Dynamics 365 AI for Business Insights. As businesses increasingly adopt data-driven approaches to gain a competitive edge, the need for intelligent tools has never been more acute. Microsoft’s Dynamics 365 AI platform serves as a cornerstone in this digital transformation journey, offering scalable, versatile, and insightful solutions. However, before we delve into the practical applications across various business modules such as sales, marketing, customer service, and financial analytics, it’s crucial to understand the architectural foundation that makes all of this possible.

This opening chapter provides an overview of Dynamics 365 AI, breaking down its key features, benefits, and the business problems it aims to solve. The reader will gain a solid understanding of how this robust AI solution integrates with the Dynamics 365 suite, enhancing functionality and enabling intelligent decision-making processes. We’ll explore the core architectural elements that lend the platform its flexibility and power, setting the stage for subsequent chapters that will dive into each specialized module in detail.

In this chapter, we will cover the following main topics:

  • The importance of data-driven insights in business
  • An overview of Microsoft Dynamics 365 AI for Business Insights
  • The objectives and structure of the book

By the end of this chapter, you’ll be well-equipped with the foundational knowledge needed to appreciate the capabilities of Dynamics 365 AI. This understanding is essential not just for IT professionals and decision-makers but for anyone interested in leveraging AI for business excellence. So, let’s embark on this educational journey and unveil what makes Dynamics 365 AI a game-changing tool in the modern business landscape.

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Microsoft Dynamics 365 AI for Business Insights
Published in: Mar 2024
Publisher: Packt
ISBN-13: 9781801810944
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