Using available resources

I've been in this line of work for quite a few years now and work on issues on regular basis. Very rarely do I come across an issue that, after a few minutes of Googling, returns no results. In other words, chances are, you aren't the first person to have this problem, so if you don't immediately know what the issue is or have a resolution, Google any error codes or messages to see what first comes up. With Esri error codes, you can usually search for something like esri 001369, where 001369 is the error code you are dealing with. Be careful here though, as you can riffle through dozens and dozens of help forum posts for certain errors (such as 001369 mentioned earlier) and get absolutely nowhere, as some error codes and messages can be ambiguous or even a red herring for something else that is actually going on. If you start to see lots of help forum posts on the error code or message, but the cases reported seem to be all over the place and there are no real solutions...