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Hearing the Voice of the Customer

You're reading from   Hearing the Voice of the Customer Boost your business revenue by interpreting the customer's voice

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Product type Paperback
Published in Jan 2018
Publisher
ISBN-13 9781634623315
Length 153 pages
Edition 1st Edition
Tools
Concepts
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Author (1):
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Bill Inmon Bill Inmon
Author Profile Icon Bill Inmon
Bill Inmon
Bill Inmonthe "father of data warehouse"has written 57 books published in nine languages. In 1991, he founded the company Prism Solutions, and in 1995, he founded Pine Cone Systems, which was later renamed Ambeo. Bill was named by ComputerWorld as one of the ten most influential people in the history of the computer profession.
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Toc

Table of Contents (15) Chapters Close

1. Introduction FREE CHAPTER
2. 1: Value 3. 2: Source 4. 3: Technology 5. 4: Taxonomies 6. 5: Text 7. 6: Visualization 8. 7: Restaurants 9. 8: Call Centers 10. 9: Airlines 11. 10: Surveys 12. 11: Strategy 13. 12: Infrastructure 14. 13: Combinations 15. Index

Multi lingual taxonomies

Just as there are multiple languages, there are multi lingual taxonomies. A taxonomy can be in English, Spanish, Portuguese, Mandarin, Portuguese, or any other language. Fig 4.4 shows some simple taxonomies in different languages.

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Authors (1)

Profile icon Bill Inmon
Bill Inmon
Bill Inmonthe "father of data warehouse"has written 57 books published in nine languages. In 1991, he founded the company Prism Solutions, and in 1995, he founded Pine Cone Systems, which was later renamed Ambeo. Bill was named by ComputerWorld as one of the ten most influential people in the history of the computer profession.
Read more
See other products by Bill Inmon

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