Search icon CANCEL
Arrow left icon
Explore Products
Best Sellers
New Releases
Books
Videos
Audiobooks
Learning Hub
Conferences
Free Learning
Arrow right icon
Arrow up icon
GO TO TOP
Emotional Intelligence for IT Professionals

You're reading from   Emotional Intelligence for IT Professionals The must-have guide for a successful career in IT

Arrow left icon
Product type Paperback
Published in Sep 2017
Publisher Packt
ISBN-13 9781787285798
Length 280 pages
Edition 1st Edition
Concepts
Arrow right icon
Author (1):
Arrow left icon
Emília M. Ludovino Emília M. Ludovino
Author Profile Icon Emília M. Ludovino
Emília M. Ludovino
Arrow right icon
View More author details
Toc

Table of Contents (10) Chapters Close

Preface 1. What is Emotional Intelligence? FREE CHAPTER 2. The Neuroscience Behind Emotional Intelligence 3. Core Emotional Intelligence Skills IT Professionals Need 4. How to Build an Emotionally Intelligent IT Organization 5. How to Be an Emotionally Intelligent IT Manager 6. How to Be an Emotionally Intelligent IT Leader 7. How to Hire Emotionally Intelligent IT Professionals 8. Preventing Stressful Situations with Emotional Resilience 9. Bibliography

Know yourself and your people


Knowing yourself is the base of the emotional intelligence build as we have been learning. Thus, by this moment you already have the toll and strategies to improve your emotional intelligence competencies and skills that allow you to know you and what triggers you as well as how to know and manage the other emotions. However, in this chapter, we are not covering these topics again.

Yet, we will cover information about emotional intelligence from the most complex and difficult personality types from the Myers-Briggs types, that are most common to find as managers, leaders, and difficult employees, also known as high achievers. Unfortunately, we have found too often that managers lack basic emotional intelligence skills such as social awareness and social skills and think that the best approach to manage people is to be dictatorial, to set the rules, and then enforce them. Why do managers/bosses behave in this dictatorial way? For the bad bosses/managers out there...

lock icon The rest of the chapter is locked
Register for a free Packt account to unlock a world of extra content!
A free Packt account unlocks extra newsletters, articles, discounted offers, and much more. Start advancing your knowledge today.
Unlock this book and the full library FREE for 7 days
Get unlimited access to 7000+ expert-authored eBooks and videos courses covering every tech area you can think of
Renews at €18.99/month. Cancel anytime