Know yourself and your people
Knowing yourself is the base of the emotional intelligence build as we have been learning. Thus, by this moment you already have the toll and strategies to improve your emotional intelligence competencies and skills that allow you to know you and what triggers you as well as how to know and manage the other emotions. However, in this chapter, we are not covering these topics again.
Yet, we will cover information about emotional intelligence from the most complex and difficult personality types from the Myers-Briggs types, that are most common to find as managers, leaders, and difficult employees, also known as high achievers. Unfortunately, we have found too often that managers lack basic emotional intelligence skills such as social awareness and social skills and think that the best approach to manage people is to be dictatorial, to set the rules, and then enforce them. Why do managers/bosses behave in this dictatorial way? For the bad bosses/managers out there...