Consulting with Agile or DevOps

Viktor Farcic: When you consult for companies with Agile or DevOps, do you have a prescriptive type of approach? For instance, thou shalt do Scrum!

Liz Keogh: Thou shalt learn Cynefin because it's pretty much the first thing I teach. After that, if you want to start with Scrum, go ahead. I think Scrum is a great way to get started, especially if it's a new project and you don't have anything in play already.

Typically, large organizations have already done a bunch of analysis work. We talk about how great it would be if we had this flexible scope, but most organizations have already done three months' worth of UX research and analysis, and it tends to constrain things. So, let's slice it up vertically; let's work out what the most important bits are and deliver those first—where are the risky bits, where are the highest-uncertainty bits, and where's the new stuff?

Let's do those first and do it...