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CompTIA A+ Practice Tests Core 1 (220-1101) and Core 2 (220-1102)

You're reading from   CompTIA A+ Practice Tests Core 1 (220-1101) and Core 2 (220-1102) Pass the CompTIA A+ exams on your first attempt with rigorous practice questions

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Product type Paperback
Published in Nov 2023
Publisher Packt
ISBN-13 9781837633180
Length 446 pages
Edition 1st Edition
Tools
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Authors (2):
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Mark Birch Mark Birch
Author Profile Icon Mark Birch
Mark Birch
Ian Neil Ian Neil
Author Profile Icon Ian Neil
Ian Neil
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Practice Exam Questions

5.1 Given a scenario, apply the best-practice methodology to resolve the problem

  1. A systems administrator is given a ticket by the help desk to deal with the chief executive officer’s printer. Their secretary said that it will not print, a light is flashing, and they think the printer paper is the issue. What should the systems administrator do first?
    1. Verify the printer’s full system functionality
    2. Test a theory to determine the cause of the printer issue
    3. Identify the problem with the printer
    4. Establish a plan of action to resolve the email server issue
  2. A junior administrator was given a verbal warning by the IT manager following an incident where they patched the exchange server during working hours. This resulted in rebooting the server and 600 users not having access to their email for 15 minutes. Which of the following BEST describes the junior administrator’s actions?
    1. Patch management
    2. Poor communication with users
    3. Standard operating...
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