Summary

This chapter has helped an aspiring CSA close in on opportunities to take a role within an organization. First, 10 industries were explored. Each industry has a specific area of expertise to develop and has opportunities for a CSA to play a critical role in a company’s success within each industry. Also, each industry has unique attributes that determine the potential type of work a CSA will do as part of day-to-day activities.

Next, small start-ups and large enterprises were compared to see what type of differences a CSA would encounter when working for each type of company. Both have pros and cons, and neither is perfect.

Thirdly, as part of the process of landing a CSA role, a comparison between IT organizations and business units was explored to see what type of work environment is provided and how collaboration happens.

Lastly, research resources were addressed so that when the topics previously mentioned were addressed and considered, landing the role...