You now have a comprehensive understanding of the purpose, key aspects, and application of every business analysis technique covered in this chapter. You can now consider each technique in the context of relevant business analysis tasks and you understand when each technique is used in practice.
The techniques we covered in this chapter include item tracking; lessons learned; metrics and KPIs; mind mapping; non-functional requirements analysis; observation; organizational modeling; prioritization; process analysis; process modeling; prototyping; reviews; risk analysis and management; roles and permissions matrices; root cause analysis; scope modeling; sequence diagrams; stakeholder lists, maps, or personas; state modeling; surveys or questionnaires; SWOT analysis; use cases and scenarios; user stories; vendor assessments; and workshops.
Now that you have learned the purposes...
