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Workshop in a Box: Communication Skills for IT Developers

You're reading from   Workshop in a Box: Communication Skills for IT Developers Unlock the secrets of effective communication to transform the way you interact and solve problems with your team, and maximize the value of your IT skills

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Product type Paperback
Published in May 2015
Publisher Packt
ISBN-13 9781783000760
Length 156 pages
Edition 1st Edition
Concepts
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Author (1):
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Abhinav Kaiser Abhinav Kaiser
Author Profile Icon Abhinav Kaiser
Abhinav Kaiser
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Table of Contents (13) Chapters Close

Workshop in a Box: Communication Skills for IT Professionals
Credits
About the Author
About the Reviewer
Preface
1. Communication Training 2. From Governance to Communication FREE CHAPTER 3. Written Communication 4. Listening and Questioning for Effective Communication 5. Telephone Communication 6. Face-to-face Communication 7. Showcasing and Presentation 8. Reports, Proposals, and Business Cases

Social media communication


Social media is the latest thing that most of us are hooked onto. The networks created on social media start out with personal contacts and then spread over to professional and extended friend circles. The catch is that everybody in the network is able to see what you post. And, many a time, employees in IT fail to distinguish between confidential information that has restricted control within company networks and this information can get propagated into personal and friends' circles, thereby causing a potential threat to the company.

Not only this, when social media is mixed between professional and personal contacts, professional contacts are able to see your personal antics, which can potentially reflect badly on the organization you work with.

What happens in the office stays in the office. Do not write about it elsewhere, especially on channels that are over the Internet. You must never share about what is happening in your office to the outside world. For example...

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