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Workshop in a Box: Communication Skills for IT Developers

You're reading from   Workshop in a Box: Communication Skills for IT Developers Unlock the secrets of effective communication to transform the way you interact and solve problems with your team, and maximize the value of your IT skills

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Product type Paperback
Published in May 2015
Publisher Packt
ISBN-13 9781783000760
Length 156 pages
Edition 1st Edition
Concepts
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Author (1):
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Abhinav Kaiser Abhinav Kaiser
Author Profile Icon Abhinav Kaiser
Abhinav Kaiser
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Table of Contents (13) Chapters Close

Workshop in a Box: Communication Skills for IT Professionals
Credits
About the Author
About the Reviewer
Preface
1. Communication Training 2. From Governance to Communication FREE CHAPTER 3. Written Communication 4. Listening and Questioning for Effective Communication 5. Telephone Communication 6. Face-to-face Communication 7. Showcasing and Presentation 8. Reports, Proposals, and Business Cases

Jargon


IT teams work primarily on hardcore technical subjects. They get immersed in their respective fields, and the terminologies used on the job will become second nature and get added to their overall vocabulary. When an employee communicates, the words acquired from their field of work are used freely, and differentiating work-related terminologies with normal speech will be like picking out a needle in a haystack. The employee may not be aware that certain words used are not understood by people outside the profession. This is referred to as jargon. In other words, jargon is a form of technical terminology and it can be highly subjective in nature. What may seem like everyday language to you may be impenetrable to someone else.

Jargon, although often irritating, can be useful when used in the right context. It provides a short form of expressing difficult ideas. The problem is that IT folks may not necessarily know when to use it and when not to. Jargon innocently used without considering...

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