Introduction to bimodal IT

Gartner introduced bimodal IT in 2014 as a way for organizations to better manage their IT operations and stay competitive in the digital era. Gartner defines bimodal IT as “the practice of managing two separate, coherent modes of IT delivery, one focused on stability (Mode 1) and the other on agility (Mode 2).” Mode 1 focuses on maintaining and managing the existing technology landscape, while Mode 2 focuses on quickly developing and deploying new applications/features to meet the changing needs of the business. The goal of bimodal IT is to align IT with the overall goals of the organization and simplify complexity and manage costs while maintaining the necessary level of service. Mode 1 is traditional and sequential, with a focus on safety and accuracy. From the previous chapter, where we covered applications and infrastructure categorization, you can think of Mode 1 as the model that supports Systems of Record applications and traditional...