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ServiceNow System Administrator from Zero to Hero

You're reading from   ServiceNow System Administrator from Zero to Hero Complete beginner's guide for introduction to ServiceNow Administration - New York build

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Product type Video
Published in May 2022
Publisher Packt
ISBN-13 9781803243092
Length 2hrs 53mins
Edition 1st Edition
Tools
Concepts
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Author (1):
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Catalin Popa Catalin Popa
Author Profile Icon Catalin Popa
Catalin Popa
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Catalin Popa is an ITIL and ServiceNow certified professional and is engaged in creating and delivering its training content on a regular basis. He has worked with the ITIL framework for four years and is also involved in process design and implementation for all ITSM processes. He has experience of over six years in collaborating with stakeholders and vendors in banking, telecom, aviation, oil and gas, retail, pharmaceutical, health insurance, automotive, and aerospace industries.
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Table of Contents (12) Chapters Close

1. Course Overview FREE CHAPTER 2. Introduction to ServiceNow 3. ServiceNow - User Interface 4. Application Management 5. Managing Users and Groups 6. Form Activities 7. SLA - Service Level Agreement 8. Access Control Lists 9. Service Catalog 10. Reports, Dashboards, and Widgets 11. Knowledge Management 12. Summary and Closure
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Authors (1)

Profile icon Catalin Popa
Catalin Popa
LinkedIn icon
Catalin Popa is an ITIL and ServiceNow certified professional and is engaged in creating and delivering its training content on a regular basis. He has worked with the ITIL framework for four years and is also involved in process design and implementation for all ITSM processes. He has experience of over six years in collaborating with stakeholders and vendors in banking, telecom, aviation, oil and gas, retail, pharmaceutical, health insurance, automotive, and aerospace industries.
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See other products by Catalin Popa

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