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ServiceNow Cookbook
ServiceNow Cookbook

ServiceNow Cookbook: Acquire key capabilities for the ServiceNow platform

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Profile Icon Ashish Rudra Srivastava Profile Icon Turner
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€18.99 per month
Full star icon Full star icon Full star icon Half star icon Empty star icon 3.7 (3 Ratings)
Paperback Feb 2017 376 pages 1st Edition
eBook
€26.98 €29.99
Paperback
€36.99
Subscription
Free Trial
Renews at €18.99p/m
Arrow left icon
Profile Icon Ashish Rudra Srivastava Profile Icon Turner
Arrow right icon
€18.99 per month
Full star icon Full star icon Full star icon Half star icon Empty star icon 3.7 (3 Ratings)
Paperback Feb 2017 376 pages 1st Edition
eBook
€26.98 €29.99
Paperback
€36.99
Subscription
Free Trial
Renews at €18.99p/m
eBook
€26.98 €29.99
Paperback
€36.99
Subscription
Free Trial
Renews at €18.99p/m

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Table of content icon View table of contents Preview book icon Preview Book

ServiceNow Cookbook

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Key benefits

  • Solve problems and challenges encountered while implementing or using ServiceNow in your organization
  • Helps you build core administration, management, and maintenance skills to automate and orchestrate your IT environment
  • Comes with recipes to improve the way you design and create automated workflows

Description

ServiceNow is the ideal platform for you to create enterprise-level applications, giving borh requesters and fulfillers better visibility and access to a process. With this title we’ll guide you through the world of ServiceNow, letting you take on the best the platform offers you with the least amount of hassle. Starting with the core configuration and management tasks, this book will help you build data-driven apps and it will also explore development best practices. You will learn to set up email notifications for users and work with the database view for reporting. Next, the book will guide you through creating various tasks from the workflow and show you how to make the most of the workflow utilities available in ServiceNow. Finally, the book will drive you through the auditing and diagnosing aspects of ServiceNow. By the end of this book, you will acquire immediately applicable skills to rectify everyday problems encountered on the ServiceNow platform.

Who is this book for?

This book targets IT professionals and administrators who have some experience of working with ServiceNow already and are looking to solve regular or unique problems that surface when using ServiceNow. It’s advisable to have a basic level of administration experience with ServiceNow. Familiarity with JavaScript is assumed.

What you will learn

  • Grasp the basics, such as entering and navigation, required to implement ServiceNow
  • Perform core configuration and management tasks
  • Use the ServiceNow plugins to manage development
  • Build and publish custom applications for service management
  • Design data-driven apps to connect with outside worlds by getting into Client and server scripting
  • Configure alerts and notifications and understand e-mail troubleshooting and watermarking
  • Build and configure reports to set up your dashboard as per the requirement
  • Create and configure workflow activities

Product Details

Country selected
Publication date, Length, Edition, Language, ISBN-13
Publication date : Feb 28, 2017
Length: 376 pages
Edition : 1st
Language : English
ISBN-13 : 9781785880520
Vendor :
ServiceNow
Tools :

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Free for first 7 days. $19.99 p/m after that. Cancel any time!
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Product feature icon 50+ new titles added per month, including many first-to-market concepts and exclusive early access to books as they are being written.
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Product feature icon Thousands of reference materials covering every tech concept you need to stay up to date.
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Product Details

Publication date : Feb 28, 2017
Length: 376 pages
Edition : 1st
Language : English
ISBN-13 : 9781785880520
Vendor :
ServiceNow
Tools :

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€189.99 billed annually
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Feature tick icon Constantly refreshed with 50+ new titles a month
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Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Choose a DRM-free eBook or Video every month to keep
Feature tick icon PLUS own as many other DRM-free eBooks or Videos as you like for just €5 each
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Frequently bought together


Stars icon
Total 128.97
ServiceNow Cookbook
€36.99
Learning ServiceNow
€41.99
Mastering ServiceNow
€49.99
Total 128.97 Stars icon

Table of Contents

7 Chapters
1. Getting Started with Service-Now Chevron down icon Chevron up icon
2. Performing Core Configuration and Management Tasks Chevron down icon Chevron up icon
3. Building Data-Driven Application Chevron down icon Chevron up icon
4. Configuring Alerts and Notifications Chevron down icon Chevron up icon
5. Building and Configuring Reports Chevron down icon Chevron up icon
6. Creating and Configuring Workflow Activities Chevron down icon Chevron up icon
7. Auditing and Diagnosing Service-Now Chevron down icon Chevron up icon

Customer reviews

Rating distribution
Full star icon Full star icon Full star icon Half star icon Empty star icon 3.7
(3 Ratings)
5 star 0%
4 star 66.7%
3 star 33.3%
2 star 0%
1 star 0%
Amazon Customer Mar 28, 2017
Full star icon Full star icon Full star icon Full star icon Empty star icon 4
Best for them who want to switch to the Service-Now and don't know how to start so this book can answer most of them. It has a nice balance of theory and examples which you will able to easily understand.
Amazon Verified review Amazon
V.A. Murphy Aug 29, 2017
Full star icon Full star icon Full star icon Full star icon Empty star icon 4
Useful to understand the ServiceNow platform and prepare for basic development.
Amazon Verified review Amazon
Manish Upadhyay Oct 15, 2017
Full star icon Full star icon Full star icon Empty star icon Empty star icon 3
For topicwise need to includes GlideAjax and GlideRecord also.Need some defitions also
Amazon Verified review Amazon
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