Chapter 6 – Lean Practices in Software Development

1. What two aspects of Lean thinking are applicable across industries, government agencies, and non-profit organizations?
   • Value Creation – activities to create a product, service, or result.
   • Value Delivery – activities that support the needs of the customers, such as marketing, sales, order taking, order processing, inventory management, product delivery or fulfillment, and customer support.
2. Identify common value streams that apply to the software industry.
   • Add value, kaizen, implement visual controls, build in quality, improve knowledge, delay decision making, implement testing automation (jidoka), eliminate mistakes (poka-yoke), eliminate waste, eliminate multi-tasking/task switching, implement gemba (management by walking around), single-piece flows, leveling workloads (heijunka), optimize the whole/eliminate local optimizations, produce just in time, reject unfinished work, and respect people.
3. Is designing...