Live agent
This feature is like a live chat where a button is placed on the website or portal and on clicking it, the customer or end user can chat with the agent. As an administrator, you can route the chat based on the agent's skills.
This feature is like a live chat where a button is placed on the website or portal and on clicking it, the customer or end user can chat with the agent. As an administrator, you can route the chat based on the agent's skills.