Checklist

Now let's create a list of monthly activities that an administrator would undertake, starting with backups.

Backups

There was a time when a help desk would solve 80% of user problems with 2 solutions, reboot Windows or restore from backup! 

We needed onsite backups, offsite backups, on-premise, on the cloud. Backups and backups of backups. We needed copies of our data in multiple different locations just in case something went wrong with a database server.

A few years ago, a colleague got a phone call from the CEO of a medium-sized company asking how long it would take to be implemented on NetSuite. My friend replied that a six-month timeline was reasonable for a company of that size. The CEO interjected...