IT organizations are faced with many challenges today, ranging from supporting workloads in an ever-changing modern technology landscape to ensuring optimal service delivery to the business while navigating the constraints of shrinking budgets. IT operations teams are expected to do more with fewer resources and, in spite of the latest tools and platforms that such teams have at their disposal, they are faced with the age-old problems of inconsistent deployment, configuration, and update processes; these lead to unscheduled system outages, challenges of configuration drift on workloads, heterogeneous workload management, and lengthy backlogs of error-prone, repetitive to-do lists that detract from time and resources that should otherwise be expended on tasks and initiatives that would provide value and optimize the service delivery...
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