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Mastering ServiceNow

You're reading from   Mastering ServiceNow Unleash the full potential of ServiceNow from foundations to advanced functions, with this hands-on expert guide fully revised for the Helsinki version

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Product type Paperback
Published in Oct 2016
Publisher Packt
ISBN-13 9781786465955
Length 656 pages
Edition 2nd Edition
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Author (1):
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Martin Wood Martin Wood
Author Profile Icon Martin Wood
Martin Wood
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Toc

Table of Contents (12) Chapters Close

Preface 1. ServiceNow Foundations FREE CHAPTER 2. Developing Custom Applications 3. Server-Side Control 4. Client-Side Interaction 5. Getting Things Done with Tasks 6. Events, Notifications, and Reporting 7. Exchanging Data – Import Sets, Web Services, and other Integrations 8. Securing Applications and Data 9. Diagnosing ServiceNow – Knowing What Is Going On 10. Packaging with Applications, Update Sets, and Upgrades 11. Making ServiceNow Beautiful with Service Portal and Custom Interfaces

Digging into Jelly

The web's language is HTML. Every page rendered by a web browser has some HTML content. Therefore, the ultimate job of any website is to generate the HTML that contains data formatted in the desired manner. The browser then renders it and hopefully displays something beautiful, informative, and useful.

ServiceNow uses Jelly to generate HTML. The Jelly processor in ServiceNow takes in an XML template and produces HTML. There are a variety of Jelly elements, including variables, loops, and conditions, which means that the produced HTML depends on the data that the processor is fed. In addition, ServiceNow has extended beyond the standard Jelly tags, allowing JavaScript to be used inside a Jelly XML document while also incorporating caching. This makes it powerful and fast!

Tip

The name Jelly was originally short for Java Elements. You can find more information about it at http://commons.apache.org/jelly. It is not something to eat!

While Jelly is very powerful, it is slowly...

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