Applications, uses, and examples

The ability to customize JIRA is what makes it popular among various companies who use it. There are various applications of JIRA:

• Defect/bug tracking
• Change requests
• Helpdesk/support tickets
• Project management
• Test case management
• Requirements management
• Process management

Let's take a look at the implementation of test case management:

• Issue types:
  • Test campaign: This will be the standard issue type
  • Test case: This will be a subtask

• Workflow for test campaign:

• New States:
  • Published
  • UnderExecution

• Condition:
  • A test campaign will only pass when all the test cases are passed
  • Only the reporter can move this test campaign to Closed

• Post-function:
  • When the test campaign is closed, send an e-mail to everyone in a particular group

• Workflow for a test case:

• New states:
  • Blocked
  • Passed
  • Failed
  • In Review

• Condition:
  • Only the assigned user can move the test case to the Passed state

• Post-function:
  • When the test case is moved to the Failed state, change the issue priority to major

• Custom fields:

Name	Type	Values	Field configuration
Category	Select List
Customer Name	Select List
Steps to Reproduce	Text area		Mandatory
Expected input	Text area		Mandatory
Expected output	Text area		Mandatory
Pre-Condition	Text area
Post-Condition	Text area
Campaign Type	Select List	Unit Functional Endurance Benchmark Robustness Security Backward compatibility Certification with baseline
Automation Status	Select List	Automatic Manual Partially automatic