Further reading

Here are links to more information on some of the topics that we have covered in this chapter:

• What is Phone System?: https://docs.microsoft.com/en-us/microsoftteams/what-is-phone-system-in-office-365
• Manage resource accounts in Microsoft Teams: https://docs.microsoft.com/en-us/microsoftteams/manage-resource-accounts
• Create a call queue: https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue
• Set up an auto attendant: https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-auto-attendant
• Answer auto attendant and call queue calls directly from Teams: https://docs.microsoft.com/en-us/microsoftteams/answer-auto-attendant-and-call-queue-calls
• Small business example – set up an Auto Attendant: https://docs.microsoft.com/en-us/microsoftteams/tutorial-org-aa
• What are Cloud auto attendants?: https://docs.microsoft.com/en-us/microsoftteams/what-are-phone-system-auto-attendants
• Call park and retrieve...