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Learning ServiceNow

You're reading from   Learning ServiceNow Get started with ServiceNow administration and development to manage and automate your IT Service Management processes

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Product type Paperback
Published in Mar 2017
Publisher Packt
ISBN-13 9781785883323
Length 358 pages
Edition 1st Edition
Languages
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Authors (2):
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Sylvain Hauser Sylvain Hauser
Author Profile Icon Sylvain Hauser
Sylvain Hauser
Tim Woodruff Tim Woodruff
Author Profile Icon Tim Woodruff
Tim Woodruff
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Toc

Table of Contents (14) Chapters Close

1. The Interface FREE CHAPTER 2. Lists and Forms 3. UI Customization 4. Understanding Data and Relationships 5. Tasks and Workflows 6. UI and Data Policies 7. User Administration and Security 8. Introduction to Scripting 9. The Server-side Glide API 10. The Client-side Glide API 11. Server-side Scripting 12. Client-side Scripting 13. Debugging 14. Pro Tips

List v2 versus List v3

Before we get into a deep discussion about tables and how they work, you should be aware that there are two common versions of the list view in use presently: List v2, and List v3. You can see if the List v3 plugin is enabled in your instance, by going to System Definition | Plugins, and searching for the term list. If it is enabled, the Status column will show Active with a little green circle. Otherwise, it'll just show Inactive.

While List v3 is the latest generation and thus, what we're going to focus on in this book, it is important to understand List v2 as well. This is because all embedded lists, list reports, and lists for tables that have hierarchical lists enabled such as the update set (sys_update_set) table list, all display in List v2 by default, since List v3 does not support those features.

A quick and easy way to tell if you're looking at a List v2 or a List...

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