In this chapter, we will learn about the Microsoft Dynamics NAV 2018 and Microsoft Dynamics 365 Business Central implementation process from the perspective of a reseller. This chapter will explain the meaning of implementation and show that there are different methodologies that you can apply.
In an implementation process, several actors may get involved, each one playing their own role. We will learn what kind of roles can be found in a Microsoft Dynamics NAV or Microsoft Dynamics 365 Business Central implementation and the job that can be expected from each role.
We will also see that the implementation process can be broken down into phases, and we will learn about the tasks included in each phase.
The main topics discussed in this chapter are as follows:
- Defining what an implementation is
- Using...