Future trends of PLG management
PLG strategies are evolving in response to several future trends. The emphasis on personalization and a customer-centric strategy is one notable trend. By customizing onboarding, recommendations, and user journeys, businesses are delivering highly customized experiences that increase engagement and conversion.
The fusion of automation and artificial intelligence (AI) is another trend. Automation enabled by AI can speed up user onboarding, provide informed suggestions, and automate customer care, allowing businesses to grow their operations yet provide tailored experiences.
Virtual and augmented reality are emerging, and are influencing PLG strategies. Users may be able to perceive items, interact with virtual settings, and make wise purchase decisions by combining AR and VR technology.
Companies are implementing voice-activated interfaces into their PLG plans as they become more and more popular. Voice commands for product discovery, onboarding...