Evolution of conversation AI

Understanding the evolution of conversational AI is crucial for learning generative AI as it provides foundational knowledge and context. This historical perspective reveals how AI technologies have progressed from simple, rule-based systems to complex machine learning and deep learning models that are core to both conversational and generative AI.

This section explores the evolution of conversational AI, culminating in an in-depth look at LLMs, the technological backbone of contemporary chatbots.

What is conversational AI?

Conversational AI refers to technologies that enable machines to engage in human-like dialogue, comprehend complex commands, and respond intelligently. This is achieved through machine learning and natural language processing capabilities, enabling the system to learn, understand, and improve over time. The following figure demonstrates one such conversation:

Figure 1.1 – Conversations with...