Learnings From Bimodal IT's Failure

As we discussed in the previous chapter, most organizations have a diverse application landscape with applications distributed across Systems of Record, Systems of Differentiation, and Systems of Innovation, all of which require different types of infrastructure and operating models to support them. To address this, organizations typically have multiple different approaches to managing core business applications and the supporting infrastructure with one model and the more innovative, fast-moving, experiment-focused applications and the supporting infrastructure in another model. Gartner came up with a no-longer popular model for this called bimodal IT, which talks about how organizations can build and manage two different IT operation modes to support the diversified applications and the corresponding infrastructure landscape. As part of this chapter, we will introduce the concepts behind bimodal IT, how it was operationalized, the limitations...