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JIRA 7 Essentials

You're reading from   JIRA 7 Essentials Explore the great features of the all-new JIRA 7 to manage projects and effectively handle bugs and software issues

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Product type Paperback
Published in Nov 2016
Publisher Packt
ISBN-13 9781786462510
Length 398 pages
Edition 4th Edition
Languages
Tools
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Author (1):
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Patrick Li Patrick Li
Author Profile Icon Patrick Li
Patrick Li
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Table of Contents (12) Chapters Close

Preface 1. Getting Started with JIRA FREE CHAPTER 2. Using JIRA for Business Projects 3. Using JIRA for Agile Projects 4. Issue Management 5. Field Management 6. Screen Management 7. Workflow and Business Process 8. E-mails and Notifications 9. Securing JIRA 10. Searching, Reporting, and Analysis 11. JIRA Service Desk

Mail queues


E-mails in JIRA are not sent immediately when an operation is performed. Instead, they are placed in a mail queue, which JIRA empties periodically (every minute). This is very similar to the real-life scenario, where e-mails are placed in mailboxes and picked up every day.

Viewing the mail queue

Normally, you do not need to manage the mail queue. JIRA automatically places e-mails into the queue and flushes them periodically. However, as an administrator, there may be times when you wish to inspect the mail queue, especially to troubleshoot problems related to JIRA notification e-mails. Sometimes, e-mails can get stuck for a number of reasons and inspecting the mail queue will help you identify the problems and fix them.

Perform the following steps to view the content of the mail queue:

  1. Browse to the JIRA administration console.

  2. Select the System tab and then the Mail queue option.

This page provides you with a one-page view of the current e-mails in the queue waiting for delivery...

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