Intelligent Automation with IBM Cloud Pak for Business Automation: A practical guide to automating enterprise business workflows to deliver intelligent solutions

Allen Chan

Kevin Trinh

Guilhem Molines

Suzette Samoojh

Stephen Kinder +1 more

€31.99

4.4 (5 Ratings)

Paperback Dec 2022 450 pages 1st Edition

Allen Chan

Kevin Trinh

Guilhem Molines

Suzette Samoojh

Stephen Kinder +1 more

€31.99

4.4 (5 Ratings)

Paperback Dec 2022 450 pages 1st Edition

What do you get with Print?

Instant access to your digital copy whilst your Print order is Shipped

Paperback book shipped to your preferred address

Redeem a companion digital copy on all Print orders

Access this title in our online reader with advanced features

DRM FREE - Read whenever, wherever and however you want

AI Assistant (beta) to help accelerate your learning

View table of contents

Preview Book

Download Code

Key benefits

Get a comprehensive understanding of IBM Cloud Pak for Business Automation
Take a deep dive into insights on RPA, workflow automation, and automated decisions
Deploy and manage production-grade automated solutions for scalability, stability, and performance

Description

COVID-19 has made many businesses change how they work, change how they engage their customers, and even change their products. Several of these businesses have also recognized the need to make these changes within days as opposed to months or weeks. This has resulted in an unprecedented pace of digital transformation; and success, in many cases, depends on how quickly an organization can react to real-time decisions. This book begins by introducing you to IBM Cloud Pak for Business Automation, providing a hands-on approach to project implementation. As you progress through the chapters, you’ll learn to take on business problems and identify the relevant technology and starting point. Next, you’ll find out how to engage both the business and IT community to better understand business problems, as well as explore practical ways to start implementing your first automation project. In addition, the book will show you how to create task automation, interactive chatbots, workflow automation, and document processing. Finally, you’ll discover deployment best practices that’ll help you support highly available and resilient solutions. By the end of this book, you’ll have a firm grasp on the types of business problems that can be solved with IBM Cloud Pak for Business Automation.

Who is this book for?

This book is for robotic process automation (RPA) professionals and automation consultants who want to accelerate the digital transformation of their businesses using IBM automation. This book is also useful for solutions architects or enterprise architects looking for best practices to build resilient and scalable AI-driven automation solutions. A basic understanding of business processes, low-code visual modeling techniques, RPA, and AI concepts is assumed.

What you will learn

Understand key IBM automation technologies and learn how to apply them
Cover the end-to-end journey of creating an automation solution from concept to deployment
Understand the features and capabilities of workflow, decisions, RPA, business applications, and document processing with AI
Analyze your business processes and discover automation opportunities with process mining
Set up content management solutions that meet business, regulatory, and compliance needs
Understand deployment environments supported by IBM Cloud Pak for Business Automation

Estimated delivery fee Deliver to Cyprus

Premium delivery 7 - 10 business days

€32.95

(Includes tracking information)

FAQs

What is the digital copy I get with my Print order?

When you buy any Print edition of our Books, you can redeem (for free) the eBook edition of the Print Book you’ve purchased. This gives you instant access to your book when you make an order via PDF, EPUB or our online Reader experience.

What is the delivery time and cost of print book?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

What is custom duty/charge?

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order?

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges?

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.

How can I cancel my order?

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy?

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged?

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use?

You can pay with the following card types:

Visa Debit
Visa Credit
MasterCard
PayPal

What is the delivery time and cost of print books?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

Amazon Customer Apr 29, 2023

This is a comprehensive guide for those that want to build applications with IBM Cloud Pak for Business Automation (CP4BA) that outlines: - Business use cases - The technical solution development environment - Detailed examples with best practices - Deployment considerationsI would recommend it to developers that want to start developing on this platform or for developers that already built applications on CP4BA and are looking for a comprehensive guide they can consult.I was provided a free copy to evaluate this book.

Amazon Verified review

Ziyad Elsayed Jan 24, 2023

I've been dying for any comprehensive articles , tutorial or blogs on using and implementing automation solutions using IBM Cloud Pak for Business Automation (CP4BA) for a long time since it's a part of my daily job as an automation specialist focusing on the capabilities of IBM CP4BA and how to utilise the platform and this book came to the rescue , from a well arranged introductory chapters explaining the different capabilities inside CP4BA to the suitable and most common use cases for each capability to the next chapters which provided deep explanation for each capability along with a business use case which each capability can solve and to add to the mix , the authors wrote a practical implementation tutorials on how to implement each solution with a picture to picture walkthrough inside CP4BA so you can easily map the business problems each CP4BA can solve and you can try it yourself on the platform ending with the last chapters on the architecture of CP4BA and best practices to follow which was super helpful to me in my daily job when it comes to designing solutions on top of CP4BA , it would highly recommend the book to anyone looking to enrich his experience or start from scratch on the IBM CP4BA platform and i hope that this book is a starting point for a series of books to follow on the IBM CP4BA platform with maybe more details on each product inside the platform as we would love to dig deeper into each product of the platform since there is just enough room to go at each one on one book but overall I enjoyed reading the book and looking forward to more books on the same topic.

James Taylor Dec 13, 2022

IBM Cloud Pak for Business Automation is expansive set of software components used by large enterprises to automate their day to day operations. Each component can do a lot, so describing how to use the whole Cloud Pak effectively is a significant challenge - but one that this book meets.The book begins with a simple but well described scenario showing how the pieces fit together and then drills into each of the core technologies. A series of brisk but thorough overviews of each technology cover key UIs and architectural patterns. These overview chapters include some good tips on approach – unusual for a technical book – that help put things in context and provide some best practices. The book strikes a nice balance between different styles of development - process modeling and process mining are contrasted along with a description of how to use both in conjunction with task mining for instance. Where necessary, as in the content management and document processing chapter, some history is shared to show readers how we got to where we are and put newer capabilities into context.The use case and best practices chapters drill into 8 topics in more detail. Each has a reasonably detailed walkthrough of configuring and programming the example, with some embedded best practices and observations to help you learn the software. While not every feature is described, and some descriptions are quite cursory, the chapters give a good sense of how functionality could be developed and delivered. Source code for the examples is also available so you can work on them and extend them yourself.The book concludes with some good notes of the various installation and operation options and topologies.Despite having multiple authors with their own focus areas, the book is well-leveled with a similar level of detail on each piece. There's no way even a relatively long book like this one could cover all the functionality in the Cloud Pak but the team does a great job or outlining the core functionality, showing you how to develop modern systems using this functionality and providing a nice set of best practices. Highly recommended.Disclosure: I know and have worked with one of the authors

Dr. Jacob Feldman Dec 17, 2022

This is a good practical guide to automating enterprise business processes and decisions using the latest incarnations of IBM intelligent automation tools. It leverages a low code/no code approach to jump-start the digital transformation to make businesses more agile, more competitive, and more adaptable to changes.Being specifically interested in Decision Intelligence, I searched for the word “Decision” and found about 500 occurrences going through all chapters devoted to workflow and process automation, decision modeling, document and content management, and such technical topics as versioning, high availability, continuous deployment and integration. So, one may say this book is about Decision Automation.Chapter 8 “Automating Decisions to Speed Up Your Processes” concentrates on how decision management can be used to automate your business rules and how you can embed those rules within your applications. It details the decision modeling approach using IBM ODM and Decision Manager allowing users to automate decision-making to speed up and add intelligence to your automation. It describes how subject matter experts can build and deploy decision models that will run millions of times per day with responses in milliseconds. It is especially interesting to learn how these tools combine deterministic rules together with predictive rules using AI/ML.This book will be helpful for many practitioners who are building intelligent business processes and operational decision services whether they use IBM or other decision intelligence tools.

Iván Noboa Jan 21, 2024

Faltan ejercicios y menos teoría.

Feefo Verified review

Intelligent Automation with IBM Cloud Pak for Business Automation: A practical guide to automating enterprise business workflows to deliver intelligent solutions

What do you get with Print?