LDAP troubleshooting
A directory accessible through LDAP is central to all Sametime interactions. The Community Server authenticates users who login against the known LDAP directories. It then creates a SSO token to handle authentication to the other server components such as the Meeting Server. LDAP authentication and a large amount of LDAP traffic is generated from the Community Server. An example of this traffic would be when the server is monitoring presence awareness or displaying nested groups in a buddy list.
A poorly performing LDAP server can impact the entire Sametime infrastructure. For users, poor LDAP performance manifests itself in the form of unreliable presence awareness on the Community Server, slow performing lookups for people or groups, or even failed logins. In most Sametime environments, the LDAP server is the one component other than the operating system itself that falls outside the management of the traditional Sametime administrator. Despite this constraint, there...
