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Hands-On Chatbots and Conversational UI Development

You're reading from Hands-On Chatbots and Conversational UI Development Build chatbots and voice user interfaces with Chatfuel, Dialogflow, Microsoft Bot Framework, Twilio, and Alexa Skills

Product type Paperback

Published in Dec 2017

Publisher Packt

ISBN-13 9781788294669

Length 392 pages

Edition 1st Edition

Languages

JavaScript

Tools

Alexa Skills

Concepts

Chatbots

Author (1):

Srini Janarthanam

View More author details

Table of Contents (11) Chapters

Preface

1. Introduction FREE CHAPTER

2. Tour Guide for Your City

3. Let's Talk Weather

4. Building a Persona Bot

5. Let's Catch a Train

6. Restaurant Search

7. The News Bot

8. My TV Guide

9. My Man Friday

10. More Resources

Conversational design

Now that we have identified the tasks that our chatbot needs to do, let's go on and design the conversational flow. Conversational flow is the basic layout of how the interaction will happen between the user and the bot.

Let's scribble down a few simple imagined conversations between the user and our weather bot.

Example 1:

User: Hi
Bot: Hi there! I am WeatherMan, your weather bot. What would you like to know? Current weather or forecast?
User: current weather
Bot: Ok. Which city?
User: London, GB
Bot: Ok. Weather now in London, GB. Temperature is 10 degrees Celsius. Clear Skies.
User: Thanks.
Bot: No problem! :)

Let's make another one that is slightly more complex.

Example 2:

User: Hi there
Bot: Hi there! I am WeatherMan, your weather bot. What would you like to know? Current weather or forecast?
User: Forecast
Bot: Ok. When? Tomorrow or this weekend...

The rest of the chapter is locked

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Authors (1)

Janarthanam

Janarthanam

Srini Janarthanam is an expert in conversational systems and has been working in the field for over 15 years. He has led and worked on several projects, building conversational systems for a variety of domains including tourism, healthcare, and education. He obtained doctorate in Philosophy (PhD) from the University of Edinburgh for his work in Artificial Intelligence and Natural Language Processing. He is currently the co-founder and director of Chatomate, a UK brand building tailored chatbots, AI, and automation solutions for businesses. Previously, he worked as a research associate at Heriot-Watt University and the University of Edinburgh. He has published over 50 articles and papers in online chatbot magazines, journals, and international research conferences.

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