Extracting values from text using regex in Power BI
The last use case we want to present happens very often when it comes to shipping goods to customers. Sometimes a fraudster manages to steal the goods addressed to a customer and the company has to refund the customer. The defrauded customer then contacts Customer Care to request a refund. If the management system provided to the Customer Care operator who has to manage the case does not allow you to enter the refund information in a structured way, the operator must resort to the only possible method: the entry of a free text note associated with the order, which specifies the amount, the reason and the date of the refund.You already know that information entered in free text is every analyst's nightmare, especially when your boss asks you to analyze the very information entered in those infamous notes.In the repository that comes with this book, you can find the OrderNotes.xlsx
Excel file inside the Ch06 - Using Regular Expressions...