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Emotional Intelligence for IT Professionals

You're reading from   Emotional Intelligence for IT Professionals The must-have guide for a successful career in IT

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Product type Paperback
Published in Sep 2017
Publisher Packt
ISBN-13 9781787285798
Length 280 pages
Edition 1st Edition
Concepts
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Author (1):
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Emília M. Ludovino Emília M. Ludovino
Author Profile Icon Emília M. Ludovino
Emília M. Ludovino
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Table of Contents (10) Chapters Close

Preface 1. What is Emotional Intelligence? FREE CHAPTER 2. The Neuroscience Behind Emotional Intelligence 3. Core Emotional Intelligence Skills IT Professionals Need 4. How to Build an Emotionally Intelligent IT Organization 5. How to Be an Emotionally Intelligent IT Manager 6. How to Be an Emotionally Intelligent IT Leader 7. How to Hire Emotionally Intelligent IT Professionals 8. Preventing Stressful Situations with Emotional Resilience 9. Bibliography

The six emotional intelligent leadership styles


In 2002, Goleman, Boyatzis, and McKee conducted research for 3 years for the Harvard Business Review, with over 3,000 middle-level managers. Their goal was to uncover specific leadership behaviors and determine their effect on the corporate climate and each leadership style's effect on bottom-line profitability. Goleman found that leaders used six styles of leadership interchangeably:

  • Commanding style
  • Visionary style
  • Affiliative style
  • Democratic style
  • Pace setting style
  • Coaching style

Each of the styles comes from the use of emotional intelligence: being acutely aware of the environment, emotional needs, and feelings and adjusting the style to suit the most appropriate setting. These models summarize the techniques, scenarios of when they work best, and the impact on the organization and its goals.

However, critiques of some of these leadership styles need to be addressed. For instance, the commanding and pace setting styles, despite their use, can...

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