Summary and key takeaways

There are so many great takeaways from this chapter, so let’s try to group them by the three main evolutional aspects of data services enablement and delivery.

Takeaway #1 – addressing urgency and data demand, with quick and impactful actions, to win the time for the next steps

• Initiate with a reactive approach: Prioritize urgent business needs with an empathetic crisis management mindset while ensuring support and efficient escalation paths.
• Strategic outsourcing: Move defined and precise processes to outsourcing, ensuring meticulous execution and adherence to SLAs.
• Managing co-impact and triggered actions: Anticipate cascading actions resulting from operational decisions, highlighting the need for a data playground or data sandbox to navigate complex requests without further complications.
• Effective response strategies: Establish an in-house SWAT team for immediate response, conduct thorough due diligence to fully comprehend...