Organizational Documents and Policies

As an aspiring network professional, it’s essential to understand the business processes and operations of an organization, as it will help you to align the IT objectives with the business goals better. Sometimes, non-technical procedures require the resources of the technical staff to complete, such as implementing a change within the IT services and resources to enhance the productivity of employees. Additionally, there are many non-technical plans and procedures that all technical staff need to know, such as security policies, recovery from disasters and incidents, and how to create and maintain proper documentation for systems and networks within the organization.

During this chapter, you will understand the importance of various types of plans and procedures that are commonly implemented and enforced within many organizations to ensure there are fewer risks to the business processes, and how to recover from a cyber-attack. Furthermore...