The solution management section is focused on production support and ongoing system maintenance across other non-product environments. The solution management section is primarily targeted at the operations management team. This section addresses the following areas:
- Operational management such as system patching and upgrades of dev, test, staging, and prod environments.
- Tools to manage application upgrades and new releases.
- Tools to manage system infrastructure.
- System monitoring and alerts; operations dashboard.
- Production support, SLA, and incident management.
- Disaster recovery and Business Process Continuation (BPC).
During solution design, a solution architect needs to do research and collect data to validate the right solution. Such kinds of additional details can be put in the Appendix section. Let's learn more details of the Appendix section of a SAD.
