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Selenium Essentials
Selenium Essentials

Selenium Essentials: Get to grips with automated web testing with the amazing power of Selenium WebDriver

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Selenium Essentials

Chapter 1. The Selenium IDE

The Selenium IDE (Integrated Development Environment) is an open source record-and-playback tool for generating Selenium scripts, which is integrated with the Firefox web browser as an extension. It is a renowned web-based UI test automation tool that extracts any kind of locator from the web page. The locators can be either attribute-based or structure-based, and include ID, name, link, XPath, CSS, and DOM. The IDE has the entire Selenium Core, which allows the users to record, playback, edit, and debug tests manually in a browser. The user actions in the web page can be recorded and exported in any of the most popular languages, such as Java, C#, Ruby, and Python.

Selenium Builder is an alternative open source tool for the Selenium IDE to record and playback web applications. It is an extension of the Firefox web browser, which is similar to the Selenium IDE, but, it has some unique features that the Selenium IDE doesn't support. Selenium Builder is a standard tool from Sauce Labs that runs tests on Sauce Cloud from the Selenium Builder interface itself.

In this chapter, we will learn about:

  • Selenium IDE's record and playback abilities
  • Selenium IDE functions
  • Selenium IDE Data Driven tests
  • Selenium IDE JavaScript functions
  • Selenium Builder record and playback
  • Selenium Builder Data Driven tests
  • Selenium Builder on cloud

The Selenium IDE is a Firefox extension to record and playback web-based applications. However, it does more than what a record-and-playback tool would do. Breakpoints allow the users to debug IDE commands step by step on runtime. The IDE has three different types of panes, namely the left pane, test case pane, and log / reference / UI-element / rollup pane.

Launch the Selenium IDE from the Firefox Tools menu, Tools | Selenium IDE. The IDE can also be opened using the Ctrl + Shift + S shortcut or by clicking on the Selenium icon in the top-right corner of the Firefox web browser. The Selenium icon is shown in the following screenshot:

The Selenium IDE

A new, untitled test case will be created in Left Pane after launching the Selenium IDE. To start with a new test case, choose New Test Case from the File menu, that is, File | New Test Case, or make use of Ctrl + N, the Windows shortcut.

To start recording test scripts, click on the round, red icon from the playback control toolbar. By default, the record button will be active and the test scripts are recorded in Selenese, a domain-specific language that is similar to the HTML format. The playback control toolbar is shown in the following screenshot:

The Selenium IDE

The Fast-Slow The Selenium IDE slider adjusts the test speed execution; the Play All The Selenium IDE button lets you run entire test cases as a test suite, where a test suite is a collection of test cases; and the Play The Selenium IDE button helps you to run the current test case. The Pause/Resume button pauses test execution for a while and allows the user to resume tests at their convenience.

The Test Case pane displays all the recorded steps with Command, Target, and Value. The Command column instructs the IDE about what to do. It comes with three different aspects, which are:

  • Actions
  • Accessors
  • Assertions

The Selenium IDE has a list of built-in commands that let you drive tests as expected. Adding user-defined commands to the Selenium IDE is quite feasible by extending the external JavaScript methods. A command can be any one of the preceding three types. In the IDE, these commands are easily editable and replaceable with alternative commands while generating scripts.

Action commands manipulate the application state through some kind of actions, can be either action or actionAndWait. Action commands that end with the suffix AndWait allow the page to load fully before starting to execute the next command.

A few of the Action command examples are open, type, typeAndWait, select, selectAndWait, check, checkAndWait, click, and clickAndWait.

Accessors detect the application state and store results in a variable; store, storeText, and storeValue are the commands that are used to store values. For example, in the following screenshot, search is a variable and prashanth sams is the search keyword. Later on, the stored value is retrieved and is used as a parameter for an action, ${search}. The discussion in this paragraph is encapsulated in this screenshot:

The Selenium IDE

Assertions verify the application state by validating the expected result. It is available in three different modes, namely, assert, verify, and waitFor. Assert fails and aborts the test execution upon failure, verify fails and continues the test execution upon failure, and waitFor waits for a specific condition to occur and fails upon timeout. By default, the timeout is set to 30,000 milliseconds, 30 seconds. In the Selenium IDE, the timeout can be manually configured using the Options menu.

The Target field directs the IDE to locate elements, and the general syntax for Target is as follows:

locatorType = argument

An example for Target is as follows:

css=#gbqfq

The Log / Reference / UI-Element / Rollup pane is displayed at the bottom of the IDE. This is shown in the following screenshot:

The Selenium IDE

This pane allows the user to see the log information, command reference, UI-Element, and Rollup, among others. On installing the Neustar plugin to the Selenium IDE, a separate tab called Neustar Script Uploader will be shown along with the other tabs. Neustar WPM (formerly called Browsermob) is a web performance management tool for web page monitoring and load testing.

The log captures all the IDE test execution steps one by one and is mainly used for debugging purposes. The Debug menu in the bottom pane contains a list of options, namely Info, Debug, Warn, and Error. It lets you filter the explicit status, warning, and error messages, and certainly reduces the verbosity level.

The Reference tab gives a detailed explanation of the IDE commands upon clicking on each row from the Test Case pane. In the case of user-defined commands, the Reference tab will not include any information. Rollup executes a group of commands in one step; it is reusable and can be used any number of times within the test case. Refer to Help | UI-Element Documentation for more details about UI-Element and Rollup.

While recording test scripts, the Selenium IDE provides UI-based options for every mouse right-click on elements on a browser web page. To achieve this, right-click on the web page and hover the mouse over Show All Available Commands. The following screenshot is the result of this action:

The Selenium IDE

WebDriver playback

The WebDriver playback feature in Selenium IDE lets you run tests in any one of the most popular web browsers: Chrome, Firefox, HtmlUnit, Internet Explorer, and Opera. By default, the WebDriver playback feature is turned off and is inactive. To run Selenium IDE scripts through WebDriver, turn on the WebDriver playback settings.

Launch the Selenium IDE and choose Selenium IDE Options from the Options menu. Switch to the WebDriver tab and select the Enable WebDriver checkbox. Now, restart the Selenium IDE to enable the WebDriver playback feature. However, on changing the browser name, restarting the IDE is not necessary. The idea discussed in these two paragraphs is shown in the following screenshot:

WebDriver playback

Prerequisites for the WebDriver playback feature

The following are the prerequisites that need to be fulfilled to enable the WebDriver playback feature:

  • Download the latest Selenium Server standalone library (JAR) file
  • Install Java to start the Selenium Server
  • Download the latest drivers for popular browsers (chromedriver, IEDriver, and so on)

Selenium Server can be initialized manually from the terminal or Command Prompt. Open the terminal or Command Prompt, locate the Selenium Server JAR file, and run the command using the following syntax:

java -jar selenium-server-standalone-<version-number>.jar

Now you can run the command:

java -jar selenium-server-standalone-2.44.0.jar
Prerequisites for the WebDriver playback feature

Click on the Selenium IDE Play Prerequisites for the WebDriver playback feature button to drive tests through WebDriver. To run tests in the Chrome web browser, replace the text firefox with chrome under the Selenium IDE options, as shown in the following screenshot:

Prerequisites for the WebDriver playback feature

By default, it is essential to set the ChromeDriver path in your working machine. Download the latest ChromeDriver extension from http://chromedriver.storage.googleapis.com/index.html?path=2.9/.

Follow these configuration steps to set the ChromeDriver extension path for different platforms.

On Windows:

  1. Double-click and open the My Computer window.
  2. Right-click anywhere on the window and select Properties.
  3. Click on Advanced System settings.
  4. Click on Environment Variables from System Properties.
  5. Under System variables, select the variable named Path and click on the Edit button.
  6. Now, extract the downloaded ChromeDriver package and copy the location path.
  7. Paste the extracted location in Path (under System variables) and click on OK.

On Linux:

Open the terminal and run the following command:

$ wget http://chromedriver.storage.googleapis.com/2.7/chromedriver_linux64.zip
$ Unzip chromedriver_linux64.zip
$ cp chromedriver /usr/local/bin
$ chmod +x /usr/local/bin/chromedriver

On Mac:

  1. Unzip/extract the zipped package (chromedriver_mac32.zip).
  2. Copy and paste ChromeDriver to /usr/bin.
  3. It will prompt you to enter the admin password; enter it to set the path.

Locator prioritization

Prioritization lets you prioritize locators while recording scripts. In general, this feature helps the user by giving high priority to generate scripts with respect to the user's preferred locators. For example, by changing the csslocator order from the fifth to the first position, the further elements generated on the Selenium IDE's target will be in CSS, that is, the locatorType will be set to CSS by default.

An example of this is CSS = argument.

Launch the Selenium IDE, choose Options... from the Options menu, and switch to the Locator Builders tab. The left-hand pane will be mounted with a list of available locator builders, such as, ui, id, link, name, css, dom:name, xpath:link, xpath:img, xpath:attributes, xpath:idRelative, xpath:href, dom:index, and xpath:position. The list of available locator builders is shown in the following screenshot:

Locator prioritization

Drag and drop locator builders on the left-hand side to change their order. Finally, click on the OK button, and restart the Selenium IDE for the changes to take effect. To reset the default settings of the Selenium IDE, click on the Reset option found in the bottom-left corner of the Selenium IDE options window pane.

Avoiding Selenium export

Exporting test cases each and every time can bother the user. The Selenium IDE provides an excellent feature to avoid such exporting trouble by using a quick solution. In general, clicking on the Source toggle button under the Test Case pane displays the current test case in the Selenese language. The Selenium IDE transforms the existing Selenese language into a user-preferred script format, such as, Java/JUnit4/WebDriver.

Launch the Selenium IDE and choose Options... from the Options menu. Make sure that the option Enable experimental features is selected and click on the OK button. Click on the Format option in the Options menu and select the preferred combination format.

For example, you can select the Java/JUnit4/WebDriver option, as shown in the following screenshot.

Finally, restart the Selenium IDE for the changes to take effect. In the Selenium IDE, there is no support for exporting the test cases in TestNG with the WebDriver (Java/TestNG/WebDriver) combination format.

Avoiding Selenium export

The tab will automatically switch to the Source view on disabling the Table toggle button, as shown in the following screenshot:

Avoiding Selenium export

The Selenium IDE clipboard

Copying snippets through Clipboard Format is one of the quickest ways to obtain instantly generated scripts. Here, a snippet may contain one or two lines of code. The following screenshot displays different types of export formats available under the Clipboard Format option:

The Selenium IDE clipboard

Launch the Selenium IDE, hover your mouse over the Clipboard Format option from the Options menu, and select the preferred combination format.

An example of a combination format is Java/JUnit 4/WebDriver. In general, the HTML snippet is set as default. The following screenshot shows a row being copied from the Test Case pane:

The Selenium IDE clipboard

Copy the following row from the Test Case pane (as shown in the preceding screenshot) and paste it as a code snippet:

driver.findElement(By.id("gbqfq")).clear();
driver.findElement(By.id("gbqfq")).sendKeys("prashanthsams");

Data Driven tests

Parameterization is a part of the Data Driven technique for retrieving values from an external data source as input. In general, the Data Driven tests are used to verify the actual and expected values from an external data source. The Selenium IDE plays a major role in parameterization, as it operates with different sets of permutations and combinations. Let's see how we can use a JavaScript file as a data source for Data Driven tests. The following is the JavaScript syntax for parameterization:

varname = "value"

For example, create a JavaScript (.js) file (Datasource.js) that includes the following keywords:

Search1 = "PrashanthSams"
Search2 = "Selenium Essentials"

Launch the Selenium IDE and choose Options… from the Option menu, Option | Options.... Now, browse through Selenium IDE extensions and select the .js file created earlier (Datasource.js), as shown in the following screenshot:

Data Driven tests

Finally, restart the Selenium IDE to effect the changes. Initialize, store, and fetch values from the .js file one by one using the storeEval command, as follows:

Data Driven tests

Here, Search1 and Search2 are the two variables that retrieve the respective keywords from the JavaScript file. These values are again stored in the new variables, GoogleSearch1 and GoogleSearch2, as shown in the preceding screenshot.

User-defined JavaScript methods

The IDE actions, accessors, and assertions can be user-defined and customized. To achieve this, the user is supposed to add JavaScript methods to the Selenium object prototype and the PageBot object prototype. In general, the Selenium IDE verifies the user-defined JavaScript methods on launching the IDE. Selenium Core extensions (user-extensions.js) in Options... give support to upload the user-defined JavaScript files.

Let's discuss this with an example that involves step-by-step instructions, as follows:

  1. Refer to the Google site https://sites.google.com/site/seleniumworks/selenium-ide-data-driven to download the following JavaScript files:
    • datadriven.js
    • goto_sel_ide.js
    • user-extensions.js
  2. Launch the Selenium IDE and choose Options… from the Option menu, Option | Options.... Now, navigate to Selenium Core extensions and upload the JavaScript files (user-extensions.js, goto_sel_ide.js and datadriven.js), as shown in the following screenshot. Finally, restart the Selenium IDE for the changes to take effect.
    User-defined JavaScript methods
  3. In the Selenium IDE, the XML file is used as a data source to store values, whereas Datadriven.js is designed to support the XML file format.

    Here is the syntax for XML file formatted data source:

    <testdata>
      <test varname="value" />
      <test varname="value" />
      <test varname="value" />
    </testdata>

    Create an XML file with the extension .xml (data.xml). Here, varname is the variable name, and value refers to the keyword under the <test> tag. Let's create an XML file with the .xml extension (data.xml). For example, refer to the following code snippet:

    <testdata>
      <test phrase="selenium essentials" />
      <test phrase="seleniumworks.com" />
      <test phrase="prashanthsams" />
    </testdata>
  4. Take a look at these details: loadTestData is a user-defined command that fetches the XML data source, while and endWhile do looping, whereas nextTestData checks for the data from the next row in the data source. The user can add any number of JavaScript methods. The following screenshot shows this step in detail:
    User-defined JavaScript methods

Selenium IDE JavaScript functions

In addition to user-defined JavaScript commands introduced through user-extensions.js, the Selenium IDE allows the user to create JavaScript queries or functions directly in the Target field. For example, let's run a Google search by getting a random number between 1 and 100, as follows:

Selenium IDE JavaScript functions

The following HTML source tags let you convert the steps into runnable test scripts:

<tr>
  <td>store</td>
  <td>javascript{'Random number ' + Math.floor(Math.random() * 100);} </td>
  <td>search</td>
</tr>
<tr>
  <td>echo</td>
  <td>${search}</td>
  <td></td>
</tr>
<tr>
  <td>open</td>
  <td>/</td>
  <td></td>
</tr>
<tr>
  <td>type</td>
  <td>id=gbqfq</td>
  <td>${search}</td>
</tr>

Simple JavaScript execution

The predefined Selenium IDE JavaScript command runScript is a very powerful command that lets the user execute simple JavaScript functions directly from the IDE, for example, javascript{alert("Hello!")}.

Let's see how we can disable an active textbox and enable an inactive textbox using the following code snippet:

document.getElementsByName('****')[0].setAttribute('disabled', '')
document.getElementsByName('****')[0].removeAttribute('disabled');
Simple JavaScript execution

Mouse scroll

The scroll event is currently unavailable in the Selenium IDE. However, the user-extensions.js file includes a JavaScript method that lets you scroll the mouse through the web page.

Refer to the Google site https://sites.google.com/site/seleniumworks/selenium-ide-tricks to download user-extensions.js. This user extension file includes IDE commands like while, endWhile, gotoIf, gotoLabel, and push. Increase the value to 10 based upon the vertical length of the web page, as shown in the following screenshot:

Mouse scroll

Parameterization using arrays

The Selenium IDE command storeEval is used to store values in a variable while running scripts, whereas storedVars is a JavaScript associate array with string indexes containing variables. In the following example, storeEval reserves the list of rivers in an array, and getEval is a command for initiating and incrementing the values. Some of the commands used in this section are purely user-defined, such as while, endWhile, and so on. Here, the endWhile command is used to break the loop once the value inside the array reaches the maximum limit. The following screenshot gives us a clear idea of what is being discussed here:

Parameterization using arrays

Let's see another example of advanced parameterization concepts using the Selenium IDE. Refer to the Google site https://sites.google.com/site/seleniumworks/selenium-ide-tricks to download the user-extensions.js file. The following screenshot captures the essence of this discussion:

Parameterization using arrays

In this example, the values are pushed into the array manually, and it does a Google search one by one.

Selenium Builder

Selenium Builder is a record-and-playback tool similar to the Selenium IDE and is an extension of the Firefox web browser. It has some unique features that the Selenium IDE doesn't support, for example GitHub integration to export and commit test suites/cases in GitHub and TestingBot integration to run tests in the cloud. It also provides more language support than the Selenium IDE, including for languages such as JSON, Java/TestNG, NodeJS WD, NodeJS Mocha, and NodeJS Protractor. Selenium Builder is expected to be the future of the Selenium IDE, with advanced features. Here's a screenshot of Selenium Builder:

Selenium Builder

Recording and playback

Upon confirmation of the addition of the Selenium Builder extension into the Firefox browser, open the web page that is being tested (such as www.google.com). There are a number of ways to open Selenium Builder, such as:

  • Right-click on the web page and select Launch Selenium Builder.
  • Choose Selenium Builder from the Tools menu, that is, Tools | Web Developer | Launch Selenium Builder
  • Alternatively, you can use the Ctrl + Alt + B shortcut keys

Selenium Builder is supposed to have an option Selenium 2 to record WebDriver test scripts. The user can easily identify the page being actively recorded, as it has a green-colored tab, as shown in the following screenshot:

Recording and playback

Selenium Builder allows you to have control over the web app to start recording test scripts. It allows the users to verify their tests using a button, Record a verification. Clicking on the verification button highlights the text to be verified all over the page on mouseover. The mouseover function is an excellent feature of Selenium Builder that helps the user to add mouse hover functionality whenever needed. Select the Record mouseovers checkbox to record mouseover actions. The following screenshot shows this functionality:

Recording and playback

Stop recording the scripts and export (File | Export) the tests in the preferred combination format.

Data Driven tests

In general, Selenium Builder is capable of importing test scripts saved by the Selenium IDE, since both the IDEs' native format is Selenese. Exporting Selenium scripts in the Java/TestNG/WebDriver format, which avoids all the extra human effort when working with TestNG, is feasible in Selenium Builder. TestNG is one of the most popular unit testing frameworks and is similar to JUnit for Java bindings.

Despite the fact that Selenium Builder is a record-and-playback tool, it allows users to perform basic Data Driven tests by receiving input from the data source. The values can also be stored temporarily in Selenium Builder using the Manual Entry option (Data | Manual Entry). To do so, create a variable and assign the value, as shown in the following screenshot:

Data Driven tests

Selenium Builder comprises higher-level support for Data Driven testing that lets you drive tests using the JSON, XML, and CSV file formats. CSV file formats can be used to fetch data files with large volumes. Let's see some of the file formats involving Data Driven tests.

Testing using a JSON file

The following is the syntax for a JSON file formatted data source:

[
{ "varname": "value", "varname": "value", ... },
{ "varname": "value", "varname": "value", ... },
  ...
]

For example, create a JSON file with the .json extension (data.xml). Here, foo is the variable name, whereas value is defined with the keywords prashanth and sams, as follows:

[ {"foo": "prashanth"}, {"foo": "sams"}]
Testing using a JSON file

To address the values stored in a JSON file, it is recommended to call the variables, for example, ${foo}, in the pre-recorded steps, as shown in the preceding screenshot.

Testing using an XML file

The following is the syntax for an XML file formatted data source:

<testdata>
  <testvarname="value" />
  <testvarname="value" />
  <testvarname="value" />
</testdata>

For example, create an XML file with the .xml extension (data.xml). Here, search is the variable name, and value refers to the keyword under the <test> tag, as shown in the following code snippet:

<testdata>
  <test search="selenium essentials" />
  <test search="prashanthsams" />
  <test search="seleniumworks" />
</testdata>
Testing using an XML file

Selenium Builder on the cloud

Selenium Builder allows users to run cross-browser tests on the cloud directly from the IDE interface. To integrate Selenium Builder with Sauce and enable export and playback scripts on Sauce OnDemand, it's necessary to install the Selenium Builder Sauce plugin first. Launch Selenium Builder, click on Manage plugins, and install the Sauce for Selenium Builder plugin. Also, users should create a Sauce account before running cloud-based Selenium tests. For further details on Selenium Builder on the cloud, refer to https://saucelabs.com/. The following screenshot shows us the Plugins page:

Selenium Builder on the cloud

Obtain the Sauce access key after logging in to your Sauce account as a real user or by clicking look up access key in Selenium Builder. The access key is unique for each user.

Selenium Builder on the cloud

Choose Run on Sauce OnDemand from the Run menu. Make sure that Sauce Settings is furnished before running the test cases. All you need to do is enter the Sauce Username, Sauce Access Key, Browser, and OS versions. Finally, log in to Sauce and verify the test results. The tests are recorded in video and images for user preview.

Selenium Builder on the cloud

Summary

In this chapter, you learned about the Selenium IDE functions, along with Selenium Builder, and observed how to handle the Selenium IDE to automate simple tests.

In the next chapter, we will discuss advanced compatibility-testing techniques using Selenium WebDriver. It lets you drive tests on different browsers.

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Description

If you are a developer who wants to migrate from Selenium RC or any other automation tool to Selenium WebDriver, then this book is for you. Knowledge of automation tools is necessary to follow the examples in this book.

Who is this book for?

If you are a developer who wants to migrate from Selenium RC or any other automation tool to Selenium WebDriver, then this book is for you. Knowledge of automation tools is necessary to follow the examples in this book.

What you will learn

  • Handle the Selenium IDE and Builder features efficiently
  • Integrate JavaScript with the Selenium IDE
  • Practice crossbrowser testing in your favorite browser
  • Run automated Selenium WebDriver tests on different cloud servers
  • Go through all the Selenium WebDriver functions
  • Discover how to handle the features not supported by Selenium WebDriver
  • Observe various testing techniques using available frameworks
  • Develop your own Selenium framework for wellorganized web application testing
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Table of Contents

6 Chapters
1. The Selenium IDE Chevron down icon Chevron up icon
2. Selenium WebDriver Cross-browser Tests Chevron down icon Chevron up icon
3. Selenium WebDriver Functions Chevron down icon Chevron up icon
4. Selenium WebDriver Best Practices Chevron down icon Chevron up icon
5. Selenium WebDriver Frameworks Chevron down icon Chevron up icon
Index Chevron down icon Chevron up icon

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Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela
What is custom duty/charge? Chevron down icon Chevron up icon

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order? Chevron down icon Chevron up icon

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela