Common issues in the continuous improvement phase and their root causes
Let’s get started by looking at some of the most common issues for being unable to provide a stable Salesforce platform while continuously delivering incremental business value in the continuous improvement phase – illustrated with a fishbone diagram:
Figure 14.1 – Fishbone diagram of common issues in the continuous improvement phase
Next, we’ll discuss the possible root causes and strategies for mitigating and preventing each of the common issues.
Struggling with your transformation to become a product organization while governing your Salesforce program
In Table 14.1, you’ll find possible root causes for why you may be struggling with your transformation efforts to become a product organization while at the same time governing your Salesforce program – along with strategies for mitigation if you are already facing that issue: