Time for action - creating departments to contact
We are going to divide your shop into departments to give it a more professional feel and to create confidence in customers sending you messages. Remember that when we create these contacts and assign e-mail addresses, you will need to have previously created them through your hosting account.
1. Click on the Employees tab and then Contacts.
2. Click on Add new and enter the details of the new department/contact. Be sure to write something informative in the Description box because this is displayed to the customer. Then Save the information.
3. Repeat for each department/e-mail address combination you require.
4. Visit your Contact page and send test messages to each department to make sure everything is working as expected.
What just happened?
You just made your shop seem much more professional.
