Defining simulation models

The simulation model you are going to create would be a 'what-if' sort of experiment of the process that you will perform before it goes live into production. With the outcome of simulation results, you can analyze the different bottlenecks and can perform certain measures to reduce process cost to the business.

With a process simulation model, you can configure process settings. You will first create a table specifying what the process settings for different activities of the SalesToContract process would be.

Duration defines the time an activity takes to complete. It defines the distribution type, say constant, uniform, exponential, normal, and real. You will use normal distribution, which uses Gauss Bell distribution. This determines how long an activity takes to complete. You have to enter mean period and standard deviation when prompted.

Cost specifies the cost of processing the activity. For User tasks, it also specifies the cost of the resources assigned...