Chapter 18: Managing Gaps and Creating Custom Automations
It's not terribly uncommon to find a requirement that cannot be solved by a native NetSuite feature or a partner's pre-built solution. When this happens, you have to consider creating a custom SuiteFlow or SuiteScript.
In this chapter, we will learn how workflows and scripts can help solve problems and automate activities, and how best we can help our clients when it comes to gathering customization requirements and mapping out how they will solve them.
In this chapter, we will cover the following topics:
- Identifying gaps and needs for automation in requirements
- Customizing NetSuite processes with workflows
- Making NetSuite work for you with scripts
- Documenting customization requirements and solutions
- Managing customizations over time, including their deployments
By the end of this chapter, I hope you'll be able to discuss these technical topics with your clients, having a...