Addressing system performance issues
Performance impact is likely the biggest reason you may need to troubleshoot. While the outcome of this may be an exception of sorts, understanding the actual issue will help you to precisely scope this exception.
One useful capability that will buy you some time is troubleshooting mode. This mode doesn’t perform troubleshooting for you; it temporarily allows you to turn off the tamper protection feature so that you can locally make modifications to the configuration. This provides you with quick mitigation (turn something off), but more importantly, it provides you with the flexibility to troubleshoot further.
Here’s some information you will want to have at hand before you start:
- Is it impacting one or more systems?
- Is it impacting one end user or multiple end users?
- How do they recover? Close apps (kill apps)? Reboot?
- How much RAM does the system have?
- How many CPU cores are in the system?
The...