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Mastering ServiceNow

You're reading from   Mastering ServiceNow Unleash the full potential of ServiceNow from foundations to advanced functions, with this hands-on expert guide fully revised for the Helsinki version

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Product type Paperback
Published in Oct 2016
Publisher Packt
ISBN-13 9781786465955
Length 656 pages
Edition 2nd Edition
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Author (1):
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Martin Wood Martin Wood
Author Profile Icon Martin Wood
Martin Wood
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Table of Contents (12) Chapters Close

Preface 1. ServiceNow Foundations FREE CHAPTER 2. Developing Custom Applications 3. Server-Side Control 4. Client-Side Interaction 5. Getting Things Done with Tasks 6. Events, Notifications, and Reporting 7. Exchanging Data – Import Sets, Web Services, and other Integrations 8. Securing Applications and Data 9. Diagnosing ServiceNow – Knowing What Is Going On 10. Packaging with Applications, Update Sets, and Upgrades 11. Making ServiceNow Beautiful with Service Portal and Custom Interfaces

Selling on ServiceNow Store

While Share focuses on utilities and tweaks, ServiceNow Store is designed to offer more fully featured applications and integrations. This results in the following differences:

  • ServiceNow only accepts applications that have been checked and verified to ensure they meet guidelines to protect the security and performance of the instance.
  • While many applications are free, a significant proportion are paid for. They can typically be trialed before purchase. ServiceNow handles the billing.
  • The application creators are responsible for supporting the application.

You can visit ServiceNow Store at https://store.servicenow.com/. Once purchased, applications appear in the list at System Applications > Applications, under the Downloads tab.

Only partners registered for the Technology Partner Program can list applications on the store.

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